Frequently Asked Questions
FAQ
Help Center
Learn more about our airport parking and shuttle services
Frequently asked questions
Quick answers to common questions about parking, shuttle transfers, booking, and services.
How long does the transfer to the airport take?⌄
The ride with our shuttle takes just 10-12 minutes. A driver will be waiting for you when you arrive at the airport parking lot. Your luggage will be loaded and you will be immediately taken to the airport.
How long do I have to wait for my transfer?⌄
There is no waiting time. As soon as you arrive at the parking, a driver will bring you with our shuttle to your gate at the Vienna Airport.
When and how often is there a transfer?⌄
We will try to accommodate your reservation time. A shuttle typically runs from the parking lot to the airport every 15 minutes.
Can I book a parking space without transfer?⌄
Yes. If you only need a parking space without transfer, you can also book it without transfer. Please contact us.
If I’m at the parking lot sooner or later, is that a problem?⌄
No. We are open 24/7. As soon as you arrive we will bring you to the airport.
Is there a transfer from the parking lot to the airport if I fly at 3h?⌄
Yes. We are open 24/7. As soon as you arrive we will bring you to the airport.
When do I pay for parking?⌄
You will pay the parking fees for the entire parking period after you return to the car park. In cash, by credit card or debit card.
How long does the transfer from the car park to Vienna Airport take?⌄
The journey time between the parking lot and Vienna Airport is 10-12 minutes. We take you directly from the parking lot to your terminal—no walking required.
How can I change or cancel?⌄
It is possible to rebook or cancel your parking at any time. Simply use the link in the booking confirmation. There are no additional fees! You can also extend or shorten your parking at any time.
How do I get back to my car?⌄
We will drop you off and pick you up from the same location, namely parking lot K1, located across from the NH HOTEL WIEN, and take you to your parked vehicle! You will receive the phone number with your booking confirmation. Important: Please call only after you have collected your luggage! There is no walking to the parking garage or parking lot!
Where do I find the parking lot?⌄
Our parking lot at Vienna Airport is located at TNS GASSE 1, Enzersdorf an der Fischa 2431. You can find a Google Maps map on our booking page.
What does it mean Valet Service?⌄
A driver our company is waiting for you at the departures. He will drive your car to our parking place. You don’t loose time with the transfer and you can go directly to the check-in counter. When you come back from trip, an employee will bring you the car at the departures (upstairs), terminal 3.
Do I have to give you the key of my car?⌄
You don’t have to hand over your car keys!
What other services are you offering?⌄
We are offering different cleaning packages, a Valet Service and a covered Garage for extra fees.
What happens in the case of delayed return flight?⌄
Of course we wait for you and take you from the airport to your car in the parking lot. Just call us as soon as you receive your luggage.
What shall I do if I need child safety seat(s)?⌄
As soon as you got your booking confirmation, send us a mail. (office@orange-parking.at) in which you tell us how many you need and for size you need.
Park transfer Orange Parking Vienna Airport Conditions
For a quick airport transfer, you must arrive at the time specified in your reservation. We recommend arriving at the parking lot at least 2 hours and 30 minutes in advance to meet the airline’s recommended airport arrival time – arrive 2 hours before your flight! In case of delay, the Orange Parking team will endeavor to arrange a transfer from the parking lot to the airport as quickly as possible. Please note that we are not responsible for the conditions and minimum boarding times required by airlines.
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Conveniently located near Vienna Airport with quick shuttle service
Parking available